MaxReach
FULFILMENT LTD
Privacy Policy
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At MaxReach Fulfilment Ltd, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or visit our website. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
Who we are
MaxReach Fulfilment Ltd is a UK-based company specialising in fulfilment, logistics, and warehousing services. As part of our operations, we collect certain personal information to manage orders, communicate with clients, and improve the efficiency of our services. If you have any questions about how we handle your data, you can contact us by email at maxreachfulfilment@gmail.com, by phone at [Insert Number], or in writing to our registered office at 85 Portland Street, First Floor. London, W1W 7LT.
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The information we collect
We may collect personal data from you in several ways, including when you contact us, place an order, visit our website, or interact with our services. This data may include your name, business name, postal address, email address, telephone number, payment and transaction details, IP address, and other technical information related to your use of our website. We may also collect data about how you interact with us, such as communication preferences and marketing consent.
How we use your data
We use the personal data we collect to provide our fulfilment and logistics services to you, to process and deliver orders, to respond to your queries, and to communicate with you about your account or business with us. We also use this information to comply with our legal obligations, maintain our business records, and improve our website and services. If you’ve opted in, we may use your information to send you relevant updates, service notices, or marketing communications.
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Our legal basis for processing
We process your personal data only when we have a valid legal reason to do so. This includes fulfilling a contract with you (such as delivering goods or providing services), complying with our legal and regulatory responsibilities, or pursuing our legitimate business interests, such as improving customer service. Where we rely on your consent—for example, for marketing—we will always make that clear and allow you to withdraw it at any time.
Sharing your data
Your personal data may be shared with third-party service providers that support our business operations, such as delivery companies, payment processors, IT service providers, and professional advisers. We only share data with third parties when necessary and ensure that all partners handle your information securely and in line with data protection laws. We do not sell or rent your personal information to any third parties.
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How long we keep your data
We retain personal data for only as long as it is necessary to fulfil the purposes we collected it for, including for accounting, legal, or reporting obligations. Once it is no longer needed, your data will be securely deleted or anonymised.
Your rights under data protection laws
You have rights over your personal data, including the right to access the information we hold about you, the right to correct or update your data, the right to have your data erased in certain situations, and the right to object to or restrict our processing of your data. You can also request a copy of your data or ask us to transfer it to another provider. If we are processing your data based on your consent, you may withdraw that consent at any time. To exercise any of these rights, please contact us using the details provided above.
Cookies and website tracking
When you visit our website, we may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences. More information about our use of cookies can be found in our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data handling practices. The most recent version will always be published on our website, and we encourage you to review it periodically.
Contacting us
If you have any questions or concerns about how we handle your personal data, please don’t hesitate to contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority.